Bought Mozilla VPN and nothing has turned up. NOTHING.
I bought Mozilla VPN a month ago, and nothing has turned up.
How do I get a refund of my money?
Then I can buy StartPage VPN.
Firefox is really going downhill.
All Replies (4)
munroda said
I bought Mozilla VPN a month ago, and nothing has turned up. How do I get a refund of my money? Firefox is really going downhill.
This kb article shows how to download Mozilla VPN app on your desktop or mobile device. https://support.mozilla.org/en-US/kb/how-download-mozilla-vpn-your-desktop-or-mobile
Since you subscribed to Mozilla VPN, if you need further help there should be a contact form link on the Mozilla VPN KB article page.
The Firefox web browser and the Mozilla VPN app are completely separate so what does the Firefox web browser has to do in this case?.
It involves Firefox because I searched for VPN on the browser, and it came up with its owner, Mozilla. Is that a response you can be satisfied with?
I have paid my money to Mozilla, I had one text message that the activation method be arriving within FIVE DAYS. I have had nothing IN A MONTH. Is it down to the typical YENGHI treatment of non-Americans?
Modified by munroda
They've told you to wait for an activation method? Unbelievable. Did you try signing in to the app?
munroda said
It involves Firefox because I searched for VPN on the browser, and it came up with its owner, Mozilla.
Again the subscription based "Mozilla VPN" app and the free to use Firefox web browser are competently separate applications. The are both made by Mozilla yes.
As I said since you paid for the Mozilla VPN you can go to https://support.mozilla.org/en-US/products/mozilla-vpn or one of the Mozilla VPN kb articles and it should have a contact form link for direct ticket support on the page. https://support.mozilla.org/en-US/kb/what-mozilla-vpn-and-how-does-it-work
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