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VPN feature seems to have disappeared?

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  • Last reply by JC-Support

I wanted to use the new VPN feature and the icon initially showed up in the top right, but it has disappeared and is not present in "customise toolbar" or privacy settings either.

I wanted to use the new VPN feature and the icon initially showed up in the top right, but it has disappeared and is not present in "customise toolbar" or privacy settings either.

All Replies (3)

https://support.mozilla.org/en-US/kb/built-in-vpn https://blog.mozilla.org/en/firefox/firefox-148-149-new-features/

This "VPN in Firefox" feature is experimental and is being introduced to the Firefox user base through a progressive rollout. It may not yet be available to all users.

Users will have 50 gigabytes of data monthly in the U.S., France, Germany and U.K. to start. Available in Firefox 149 starting March 24.

It was available and enabled, but has since disappeared with seemingly no way to get it back

Hi there, Can you answer a few questions to help us understand your situations?

When did the VPN first appear for you? Did you enable it via about:config? Or was it naturally here? Were you a participant during the Alpha phase of the VPN?

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