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can't access Thunderbird

  • 1 reply
  • 0 have this problem
  • Last reply by david

john “jwt”
john “jwt”

For 2 years have been trying to get Thunderbird to access my mail from The Messaging Co. My old Win 10 laptop has no problem. My new win 11 laptop won't. I have configured the servers over and over but everytime I try to access Thunderbird I get "could not connect to mail server: the connection was refused". Who is refusing the connection? And why? I have re-downloaded Thunderbird several times but the problem persists. I am using Firefox. And using the in and out servers as per my win 10 laptop.

For 2 years have been trying to get Thunderbird to access my mail from The Messaging Co. My old Win 10 laptop has no problem. My new win 11 laptop won't. I have configured the servers over and over but everytime I try to access Thunderbird I get "could not connect to mail server: the connection was refused". Who is refusing the connection? And why? I have re-downloaded Thunderbird several times but the problem persists. I am using Firefox. And using the in and out servers as per my win 10 laptop.

All Replies (1)

david
david
  • Top 10 Contributor

First, I have no idea of a solution. But, nobody else does either without seeing details. I suggest posting screenshot of server settings pane from old PC and same one from new PC. That may provide enough info for some suggestions. The email provider is denying connection, not Thunderbird. Thank you.

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