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Unable to Log In to Onet Email Account in Thunderbird

  • 1 reply
  • 0 have this problem
  • Last reply by sfhowes

konrad.fedec
konrad.fedec

Dear Support Team,

I am experiencing problems logging in to my Onet email account. The issue occurs when I try to access my mailbox, particularly through Mozilla Thunderbird.

Could you please let me know what might be causing this issue? Is there any specific configuration required in my Onet account settings before logging in?

Additionally, do I need to reconfigure any settings in Thunderbird (such as incoming/outgoing server settings, ports, SSL/TLS, or authentication method) to ensure successful login?

I would also like to mention that I do not experience any login issues when using email accounts from Wirtualna Polska (WP/O2) or Gmail in Thunderbird. The problem seems to occur only with my Onet account.

Please let me know if you need any additional details from my side. I would appreciate your guidance on how to resolve this issue as soon as possible.

Kind regards, Konrad

Dear Support Team, I am experiencing problems logging in to my Onet email account. The issue occurs when I try to access my mailbox, particularly through Mozilla Thunderbird. Could you please let me know what might be causing this issue? Is there any specific configuration required in my Onet account settings before logging in? Additionally, do I need to reconfigure any settings in Thunderbird (such as incoming/outgoing server settings, ports, SSL/TLS, or authentication method) to ensure successful login? I would also like to mention that I do not experience any login issues when using email accounts from Wirtualna Polska (WP/O2) or Gmail in Thunderbird. The problem seems to occur only with my Onet account. Please let me know if you need any additional details from my side. I would appreciate your guidance on how to resolve this issue as soon as possible. Kind regards, Konrad

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor

Have you unlocked IMAP/SMTP access for the account? Are you using an app password in TB in place of the account password?

https://pomoc.poczta.onet.pl/baza-wiedzy/konfiguracja-poczty-w-programie-mozilla-thunderbird/

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