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  • 1 reply
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  • Last reply by sfhowes

helmut.koecher
helmut.koecher

Thank you for your message. In my online account (IMAP), the "missing" folder is still there as usual. However, right-clicking it doesn't lead to the "Subscribe" option.

The folder is present in Outlook Web, but not in Thunderbird. Perhaps a checkbox is simply missing in Thunderbird.

Thank you for your message. In my online account (IMAP), the "missing" folder is still there as usual. However, right-clicking it doesn't lead to the "Subscribe" option. The folder is present in Outlook Web, but not in Thunderbird. Perhaps a checkbox is simply missing in Thunderbird.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor

If the Subscribe option is missing in TB, it suggests the account is POP, not IMAP. Check Server Type in Account Settings/Server Settings.

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