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Account Hub prompts for password for passwordless Microsoft account

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  • Last reply by christ1

Ero
Ero

Account Settings > New Account > Enter passwordless Microsoft account credentials

After this, Thunderbird now prompts me to enter a Password and "Your login", whatever that means. My account does not have a password, but the field is mandatory. What am I supposed to do here, exactly?

'''Account Settings''' > '''New Account''' > '''Enter passwordless Microsoft account credentials''' After this, Thunderbird now prompts me to enter a Password and "Your login", whatever that means. My account does not have a password, but the field is mandatory. What am I supposed to do here, exactly?
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Chosen solution

Feel free to raise a bug in Bugzilla. https://bugzilla.mozilla.org/

For the time being you can try to disable the Account Hub. At the top right of the Thunderbird window, click the menu button ≡ > Settings > General > Account Hub Un-check 'Create accounts in the new Account Hub'.

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christ1
christ1
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My account does not have a password

If that means you have created a passkey for your Microsoft account, and did delete the password for it, then is not going to work with Thunderbird. Thunderbird does not support passkeys (yet). You may want to check with Microsoft whether you can create an app password for Thunderbird.

Ero
Ero Question owner

I have used Thunderbird with my passwordless Microsoft account just fine in the past. This is an issue with the new Account Hub.

christ1
christ1
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  • Moderator

Chosen Solution

Feel free to raise a bug in Bugzilla. https://bugzilla.mozilla.org/

For the time being you can try to disable the Account Hub. At the top right of the Thunderbird window, click the menu button ≡ > Settings > General > Account Hub Un-check 'Create accounts in the new Account Hub'.

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