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have been unable to connect

sfhowes replied
Wally Venner

New email may be the cause of not being able to connect. [edited from public] @outlook.com

New email may be the cause of not being able to connect. [edited from public] @outlook.com

Modified by James

All Replies (2)

Please describe your problem more fully. Include complete text of error message and screenshots of incoming server settings pane and of the SMTP server settings pane. Thank you

If it's a new account, check that IMAP is enabled in webmail Settings, Mail/Forwarding & IMAP.