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Missing folders from e mail account

  • 1 reply
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  • Last reply by Ed

I just today returned to Thunderbird. I successfully inclued my 3 email accounts but two of them only have inbox and trash folders none of other folders such as drafts, spam ,deleted or trash etc. folders. My G-mail has all these folders. Do I need to delete the two accounts with the missing folders and reinstall or is there a setting I need to change. Regards Mike

I just today returned to Thunderbird. I successfully inclued my 3 email accounts but two of them only have inbox and trash folders none of other folders such as drafts, spam ,deleted or trash etc. folders. My G-mail has all these folders. Do I need to delete the two accounts with the missing folders and reinstall or is there a setting I need to change. Regards Mike

All Replies (1)

See if those folders are subscribed:

- on the main mail screen in the L. column, R. click the account (just above the Inbox) > Subscribe

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