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No Message Found

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  • Last reply by Matt
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On doing a search for mail ... it returns a number of mails ..... but many of them when I click on the entry it comes up with 'no message found'

Is there some index I need to rebuild or similar ?

On doing a search for mail ... it returns a number of mails ..... but many of them when I click on the entry it comes up with 'no message found' Is there some index I need to rebuild or similar ?

All Replies (3)

I suggest the global index. if you exit thunderbird and delete the file, it will be rebuilt on restarting thunderbird.

I’ll try that - Thnx

See https://support.mozilla.org/en-US/kb/rebuilding-global-database

There is a user support document for this

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