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laptop to new laptop

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Have asked this question before and last time it finally work, now nothing works

Have tried so many times to transfer from old laptop to new laptop, nothing works. Have watch the youtube videos and followed this. Can not get it to work.

and what does this mean three levels up to the AppData\Roaming folder

Just want the emails from the old to the new laptop Thank you

Have asked this question before and last time it finally work, now nothing works Have tried so many times to transfer from old laptop to new laptop, nothing works. Have watch the youtube videos and followed this. Can not get it to work. and what does this mean three levels up to the AppData\Roaming folder Just want the emails from the old to the new laptop Thank you

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So in https://support.mozilla.org/en-US/questions/1552143 you had said it worked.

"Now nothing works". So it worked with Ed's instructions for over a month? Are these pop accounts?

Exactly what part(s) stopped working, or what errors are you getting? And why are you again copying from the old laptop?

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