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All my bookmarks and dta is gone

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  • Last reply by Paul
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All my data that I had in Firefox is gone. I have been using Firefox for 3 years now and had bookmarks and accounts set up. Today I opened firefox and logged in and they asked for recovery key out of nowhere now all my data is gone. If I dont get access to my bookmarks and saved accounts I will be switching to a different browser.

All my data that I had in Firefox is gone. I have been using Firefox for 3 years now and had bookmarks and accounts set up. Today I opened firefox and logged in and they asked for recovery key out of nowhere now all my data is gone. If I dont get access to my bookmarks and saved accounts I will be switching to a different browser.

All Replies (1)

Hi Armin

Did you use the lost password process at all?

It sounds like you are using Firefox Sync - are the bookmarks and credentials on your second device?

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