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emails not getting to my thunderbird account on my laptop - "login to server imap.plus.net with user name xxx@johnnsue.plus.com failed"

  • 3 replies
  • 1 has this problem
  • 153 views
  • Last reply by Wayne Mery

sue21
sue21

emails on Thunderbird stopped coming in on 15th Dec on my laptop. Phone ok

emails on Thunderbird stopped coming in on 15th Dec on my laptop. Phone ok

Modified by Wayne Mery

All Replies (3)

Matt
Matt
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  • Top 10 Contributor

Do you get any error messages?

sue21
sue21 Question owner

yes.'login to server imap.plus.net with user name xxx@johnnsue.plus.com failed'

Modified by Wayne Mery

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

Is the username and password stored in Thunderbird? Did you recently change the password? Is authentication for the account in Thunderbird set to "oauth2" ?

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