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emails not getting to my thunderbird account on my laptop - "login to server imap.plus.net with user name xxx@johnnsue.plus.com failed"

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  • Last reply by Wayne Mery

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emails on Thunderbird stopped coming in on 15th Dec on my laptop. Phone ok

emails on Thunderbird stopped coming in on 15th Dec on my laptop. Phone ok

Modified by Wayne Mery

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Do you get any error messages?

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yes.'login to server imap.plus.net with user name xxx@johnnsue.plus.com failed'

Modified by Wayne Mery

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Is the username and password stored in Thunderbird? Did you recently change the password? Is authentication for the account in Thunderbird set to "oauth2" ?

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