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Latest update causing my computer to crash

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  • Last reply by dukeofmdns

I am running an iMac Catalina 10.15.7. Since Firefox just updated itself my system keeps crashing so bad that I have to do a hard shut down. Yesterday I had to do this over a dozen times to get through my session. Firefox was the last browser compatible with my Mac. Is this no longer the case?

I am running an iMac Catalina 10.15.7. Since Firefox just updated itself my system keeps crashing so bad that I have to do a hard shut down. Yesterday I had to do this over a dozen times to get through my session. Firefox was the last browser compatible with my Mac. Is this no longer the case?

All Replies (2)

Are you able to go to about:crashes and paste here 5 recent submitted crash IDs? Thanks.

Since your last reply my computer crashed 5 times. First most controls freeze up, hovering over apps get me the spinning beachball, then I lose the mouse, then the screen goes black. When I type about:crashes nothing happens. I am able to write this on Safari.

Going to reboot Firefox again.

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