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for windows 7 64 bit....115.18.0 doesn't work incoming and copies and folders missing off server settings....what's the best version

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  • Last reply by sfhowes

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I've uninstalled and loaded thunderbird 115.18.0 twice and both times missing some of the settings in the server. Incoming server & copies and folders most notably....do I need an older version for windows 7 64 bit?

I had set it up for imap but your installer said it found the correct configuration. I'm on ATT server. I don't think so or the server settings wouldn't be missing. The outgoing was there but not the rest. HELP my email is [edited from public forum] @att.net

I've uninstalled and loaded thunderbird 115.18.0 twice and both times missing some of the settings in the server. Incoming server & copies and folders most notably....do I need an older version for windows 7 64 bit? I had set it up for imap but your installer said it found the correct configuration. I'm on ATT server. I don't think so or the server settings wouldn't be missing. The outgoing was there but not the rest. HELP my email is [edited from public forum] @att.net

Modified by James

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How do your settings compare with the ones here:

https://www.att.com/support/article/dsl-high-speed/KM1010523/

Note the requirement to use a secure mail key in TB in place of the account password.

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