Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Solved Archived

unified toolbar is unresponsive and not accessible

Thunderbird Crashing and slow performance
henny replied
henny
henny

I have two installations of Thunderbird on two different computers 2 different locations, both are new installations. Both are on Windows 11. The one at home, works perfect, the one in my second home too except the unified toolbar is unresponsive, whatever I click there it doesn't respond, The X doesn't close the program, the - doesn't minimize anything, just nothing happens, any advise?

I have two installations of Thunderbird on two different computers 2 different locations, both are new installations. Both are on Windows 11. The one at home, works perfect, the one in my second home too except the unified toolbar is unresponsive, whatever I click there it doesn't respond, The X doesn't close the program, the - doesn't minimize anything, just nothing happens, any advise?
Attached screenshots
henny
henny Question owner
Read this answer in context

Chosen Solution

Actually the problem seems to have been windows 11. I did a reset windows and the problem disappeared

All Replies (3)

sfhowes
sfhowes

Does the same thing happen in safe/troubleshoot mode? Hold Shift when launching TB.

henny
henny Question owner

Actually yes, I tried that too

henny
henny Question owner

Chosen Solution

Actually the problem seems to have been windows 11. I did a reset windows and the problem disappeared