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Error Message: Unable to open the summary file for Inbox.

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  • Last reply by Mapenzi

jonathansalk1
jonathansalk1
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When I try to open "Inbox" on one of my accounts, I get an error message:

Unable to open the summary file for Inbox on jonathandsalk@gmail.com. Perhaps there was an error on disk, or the full path is too long.

I have tried right-clicking, going to Properties, General Information. But there is no option to "Repair folder"

Can anyone please help?

When I try to open "Inbox" on one of my accounts, I get an error message: Unable to open the summary file for Inbox on jonathandsalk@gmail.com. Perhaps there was an error on disk, or the full path is too long. I have tried right-clicking, going to Properties, General Information. But there is no option to "Repair folder" Can anyone please help?

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Mapenzi
Mapenzi
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There is no summary file called "Inbox". Inbox (no suffix) is a message folder (and the name of the mailbox file in the profile) where Thunderbird stores incoming messages. The corresponding summary file in the profile is called Inbox.msf but there is no need to open the .msf file. If you want to "repair" the folder Inbox you have to R-click the folder Inbox, choose Properties and then Repair

Modified by Mapenzi

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