Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Chase website requires Firefox 128 or higher. Latest update shows Firefox 115.3. Any Solution?

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by James

more options

Chase website now requires Mozilla Firefox update 128 or higher to access accounts. My version says my version (115.30) is latest update. Do I need to find a different browser or is there a solution? I am using Windows 7 Pro desktop. Thank you.

Chase website now requires Mozilla Firefox update 128 or higher to access accounts. My version says my version (115.30) is latest update. Do I need to find a different browser or is there a solution? I am using Windows 7 Pro desktop. Thank you.

All Replies (1)

more options

Hmm seen people say the Chase site is looking for Firefox 138.0 or later.

Other web browsers that are Chrome/Chromium based dropped support of the old eol Windows 7, 8, 8.1 back in 2023 so that is not an option nor safe security wise.

Mozilla is still the only ones supporting Windows 7, 8, 8.1 with Firefox 115.30.0esr and planned for updates till 115.33.0esr next year unless Mozilla extends updates again. https://support.mozilla.org/en-US/kb/firefox-users-windows-7-8-and-81-moving-extended-support

You can try to change your Firefox version number to fool the Chase site.

  1. In a new tab, type or paste about:config (with a colon) in the location (address) bar and press Enter/Return. Click the button accepting the risk.
  2. In the search box in the page, type or paste forceVersion and pause while the list is filtered
  3. Double-click the network.http.useragent.forceVersion preference to display an editing field, and change the value to 128 or 140 then press Enter/Return or click the blue check mark button to save the change.
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.