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e-mail not being received

Thunderbird Connectivity
Matt replied 11 months ago
Tregarth
Tregarth

This morning I was receiving e-mails in TB as normal. This afternoon my e-mails have stopped (sending/receiving) and I have seen a message " Connection to server pop.virginmedia.com was reset. "

I have tried turning the PC off and on - no effect. In FireFox I can connect to web pages as normal but my e-mail has stopped working. A couple of days ago I changed my Virgin router but only now has my e-mail stopped. I can receive e-mails on my Kindle but not on my Windows 11 PC.

How can I reconnect to the internet, please?

Thank you,

Tregarth

This morning I was receiving e-mails in TB as normal. This afternoon my e-mails have stopped (sending/receiving) and I have seen a message " Connection to server pop.virginmedia.com was reset. " I have tried turning the PC off and on - no effect. In FireFox I can connect to web pages as normal but my e-mail has stopped working. A couple of days ago I changed my Virgin router but only now has my e-mail stopped. I can receive e-mails on my Kindle but not on my Windows 11 PC. How can I reconnect to the internet, please? Thank you, Tregarth

Modified by Tregarth

All Replies (1)

Matt
Matt
  • Top 25 Contributor

did I hear somewhere that virgin media was changing their email to yahoo or some other provider?