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File Icons on Attachments

  • 6 replies
  • 0 have this problem
  • 116 views
  • Last reply by Toad-Hall

When I add attachments when replying to emails, the file icons on those attachments don't display. This only happens when replying, the file icons display when receiving emails. Have tried many things to fix this including using ChatGTP with no luck. What can I do to fix this?

When I add attachments when replying to emails, the file icons on those attachments don't display. This only happens when replying, the file icons display when receiving emails. Have tried many things to fix this including using ChatGTP with no luck. What can I do to fix this?

All Replies (6)

Which OS/version of TB?

Does that also happen in Troubleshoot mode?

Hi Ed ... using Windows 11 Home and the latest version of TB 145.0 (64-bit). And yes ... I've tried Troubleshoot mode and the same thing happens. I've uploaded an image of what's happening ... the red circle indicates where the icons should be. Craig

craig.riddell9 said

Hi Ed ... using Windows 11 Home and the latest version of TB 145.0 (64-bit). And yes ... I've tried Troubleshoot mode and the same thing happens. I've uploaded an image of what's happening ... the red circle indicates where the icons should be. Craig

See what happens with a new profile.

Hi Ed ... created a new profile with the same result. Might have to try a different email provider. Thanks .. Craig

I'm checking this out.

Testing on version 128.14.0

  • Select and email and clickon 'Reply
  • Click on 'Attach
  • Choose a doc of any type and attach

The added doc or image attachment shows the icon.

Testing on beta version 146.0b2

  • Select and email and clickon 'Reply
  • Click on 'Attach
  • Choose a doc of any type and attach

The added doc or image attachment does not show the icon.

I agree this is a bug and I'll report it. Many thanks for bringing this to my attention.

It occurs in a new email you are creating no matter whether Reply or a new write message.

Modified by Toad-Hall

I created a bug report. This is a link for anyone who wants to follow it. https://bugzilla.mozilla.org/show_bug.cgi?id=2000899

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