Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Setting up Outlook email account

  • 1 reply
  • 0 have this problem
  • 21 views
  • Last reply by david

more options

Trying to set up My outlook email account in Thunderbird. Enter the correct info (User and password) and get incorrect password when I am 1000% sure I am entering the correct password but because there is no way to make any manual changes because Mozilla thinks they have everything set correctly, when they don't, I can't add the account. The manual evidently only works if the password is correct?? I can set the account up obviously in Outlook both on PC and both Outlook and Mail app on the IPhone using the same password but not Thunderbird??

Trying to set up My outlook email account in Thunderbird. Enter the correct info (User and password) and get incorrect password when I am 1000% sure I am entering the correct password but because there is no way to make any manual changes because Mozilla thinks they have everything set correctly, when they don't, I can't add the account. The manual evidently only works if the password is correct?? I can set the account up obviously in Outlook both on PC and both Outlook and Mail app on the IPhone using the same password but not Thunderbird??

All Replies (1)

more options

Check settings>general to see if the account hum (experimental) is checked. If so, uncheck and retry.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.