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How do I cancel Mozilla Privacy and get a refund?

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When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?

When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?

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Mozilla Privacy? are you talking about the Mozilla Privacy Protection Plan bundle with Mozilla VPN, Firefox Relay, and Monitor Plus ? as mentioned in https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-subscription

If not then Mozilla only has Mozilla VPN, MDN Plus and the Plus/Premium versions of Firefox Relay, Mozilla Monitor, Pocket as their subscription based products.

These product forms are for direct ticket support as as the subscriptions pays for said support. https://support.mozilla.org/en-US/questions/new/mozilla-vpn/form https://support.mozilla.org/en-US/questions/new/monitor/form https://support.mozilla.org/en-US/questions/new/relay/form https://support.mozilla.org/en-US/questions/new/mdn-plus/form https://support.mozilla.org/en-US/questions/new/pocket/form

Modified by James

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