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I cannot import my CONTACTS from Win 7 folder to TB contacts folder

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  • Last reply by johntc344

johntc344
johntc344

I run aPC with Win 7 (64 bit) and use TB 115.18.0 (64 bit) Supernova (esr) I have all my contacts in a folder on the HDD (data drive). However, I cannot find where TB stores its "contacts" folder. Nor how to import my contacts from the windows folder. I have tried to download a "contacts sidebar" from TB, but my ver. of TB is "not suitable" " " " " create a "contacts" folder to replace the "Starred" folder etc. (failed) and even created a "contacts" folder in the "Local Folders"(succeeded). However when I tried to drag and drop the files from windows toTB, it failed. 

There must be a simple way to to import contacts.

Can somebody help please. 

John
I run aPC with Win 7 (64 bit) and use TB 115.18.0 (64 bit) Supernova (esr) I have all my contacts in a folder on the HDD (data drive). However, I cannot find where TB stores its "contacts" folder. Nor how to import my contacts from the windows folder. I have tried to download a "contacts sidebar" from TB, but my ver. of TB is "not suitable" " " " " create a "contacts" folder to replace the "Starred" folder etc. (failed) and even created a "contacts" folder in the "Local Folders"(succeeded). However when I tried to drag and drop the files from windows toTB, it failed. There must be a simple way to to import contacts. Can somebody help please. John

Chosen solution

In the future, if you use support.mozilla.org, put in a search string for what you need, then pick "Help articles only" you will find useful articles. For example https://support.mozilla.org/en-US/kb/thunderbird-import

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All Replies (4)

Mapenzi
Mapenzi
  • Top 10 Contributor

In the Thunderbird main window open the Address Book tab. In the AB sidebar panel scroll to the bottom where you see an "Import" button. Clicking this button will open the Address Book Import wizard which can import all sorts of address book formats (see images)

Modified by Mapenzi

johntc344
johntc344 Question owner

Hi, 

   Many thanks for taking the time to help me, but  reading your instructions and observing your images, it seems that you are using a different version of TB to me. I'm using the (esr) version and don't use POP 3.

However you reply helped me to explore TB and to solve my problem, thank you. (I'm new to TB, so this exploration really helped me in quite a few ways.)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

Chosen Solution

In the future, if you use support.mozilla.org, put in a search string for what you need, then pick "Help articles only" you will find useful articles. For example https://support.mozilla.org/en-US/kb/thunderbird-import

johntc344
johntc344 Question owner

Hi Wayne, 

                  Many thanks for taking the time to help me.

As I am new to TB, I followed your link and found the article helpful. I have now imported most of my contacts (the ones that eMClient didn't get its hands on) and know how to bring them up in the TB window. TB is still throwing up quirks occasionally, such as if you write your reply here and then hit the "problem solved" option, your reply disappears and you have to write it out all over again. Now that I know, I'll hit that option before I write my reply in future. Cheers, 

              John
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