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gmail does not work in firefox

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  • Last reply by Paul

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Gmail works on my phone (Android), Chrome, Opera, etc. It will no work in Firefox that I have used religiously for over 10 years. I've signed out of gmail and signed in...a dozen times. Nothing works. If I wish to read my emails, I switch to Opera

Why?

Gmail works on my phone (Android), Chrome, Opera, etc. It will no work in Firefox that I have used religiously for over 10 years. I've signed out of gmail and signed in...a dozen times. Nothing works. If I wish to read my emails, I switch to Opera Why?

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Hi

So that this can be looked into further:

  1. Open Firefox
  2. Open a new tab and type in “about:logging” into the URL bar.
  3. Set the "Logging preset" to "Networking"
  4. Select "Logging to a file" and note the path to the log file.
  5. Click on "Start Logging".
  6. Reproduce the issue (i.e. go to the web site that is broken for you and make the bug happen in the browser)
  7. Click on "Stop Logging".
  8. Provide the link or dump files to the Firefox developers via email to necko@mozilla.com

Thank you for your help.

it would also be good to know if you are using Adblocker Ultimate in Firefox.

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