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existing server

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Jack Webster
Jack Webster
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I am trying to re-set my login. I have the correct pwrd . When Thunderbird finds my account and I click on "done" , the message "incoming servicr already exists". After that nothing happens.


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I am trying to re-set my login. I have the correct pwrd . When Thunderbird finds my account and I click on "done" , the message "incoming servicr already exists". After that nothing happens. '

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Exactly how are you trying to do that? It does not sound like you are using the password manager. See https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

It sounds to me like you are trying to add your account a second time.

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Matt
Matt
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Chosen Solution

Exactly how are you trying to do that? It does not sound like you are using the password manager. See https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

It sounds to me like you are trying to add your account a second time.

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