Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Send deleted messages to local Trash folder

  • 7 replies
  • 0 have this problem
  • 22 views
  • Last reply by Matt

more options

I want to send messages I delete to a Trash folder on my laptop, rather than the Trash folder on the server. Is there some way to do this? I'm looking at:

Server Settings > Security Settings > When I delete a message

This only gives me the option save deleted messages somewhere on the server.

(I have given up all hope of convincing Thunderbird to download all my messages, but fixing the Trash problem will make the program at least useable, from my POV!)

I want to send messages I delete to a Trash folder on my laptop, rather than the Trash folder on the server. Is there some way to do this? I'm looking at: Server Settings > Security Settings > When I delete a message This only gives me the option save deleted messages somewhere on the server. (I have given up all hope of convincing Thunderbird to download all my messages, but fixing the Trash problem will make the program at least useable, from my POV!)

All Replies (7)

more options

Why not just create a local folder and select it for the 'when i delete a message' option?

more options

david said

Why not just create a local folder and select it for the 'when i delete a message' option?

Thanks for your answer! Alas, under "When I delete a message", the pull-down menu can't "see" the Local Trash folder, nor a folder named "My Trash" which I created. It only gives me the option to save to Inbox, Inbox/Drafts, Inbox/Junk, Drafts, Sent, and Junk.

more options

OK, let's look at you possibly bigger issue. You indicate being unable to get messages on your PC. Maybe, if you describe your overall intent, some ideas will surface.

more options

david said

OK, let's look at you possibly bigger issue. You indicate being unable to get messages on your PC. Maybe, if you describe your overall intent, some ideas will surface.

OK! What I'd like to be able to do is:

-- download copies of all of my email messages to Thunderbird on my laptop -- have Thunderbird send messages to the Trash folder when I delete them

(This is how I had my email set up a few weeks ago, before my old laptop died.)

more options

Well, Thunderbird provides those features in both POP and IMAP, so you need to share more details of what you mean. I have IMAP accounts and one POP account, and both of them allow all messages on PC and send to trash on delete.

more options

You are clearly using an IMAP mail account and the strictures of your providers policies apply to it. Those policies do not appear to suit you and so you are trying to reinvent the wheel to make something that does not fit in the round hole fit anyway. Bottom line is you provider will delete trash based on their policies, not yours. You could try moving mail to another local location, but you can not redefine the IMAP account deleted folder to be somewhere other than the IMAP account.

I know you probably think we are rude in not answering your question herehttps://support.mozilla.org/en-US/questions/1538425 but as you provided no relevant information but did demonstrate a total lack of understanding of IMAP mail I guess no one felt like starting at the beginning explaining about synchronization.

Based on the discussion I see today since I wrote the above yesterday it looks like you were using POP on your old device and are using IMAP on your new. Perhaps you need to add your account again as a POP account where everything is actually local and server policies do not apply. Or you could get a mail provider that uses policies that are acceptable to you.

more options

Four questions on two topics. The who IMAP Vs POP thing is discussed here https://support.mozilla.org/en-US/questions/1538415

I am going to lock this discussion as it is now covering ground that is already covered here https://support.mozilla.org/en-US/questions/1538415 Please continue the discussion in that topic.