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Many inbox folders are no longer in sorted order

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  • Last reply by AdmiralR

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A fair number of folders in my primary email address's inbox have been out of sorted order for at least several months.

Most of them are folders I access quite often; they now appear AFTER what used to be the last folder ("Zoom").

If this is a "feature," I suggest moving the highest activity folders to the FRONT of the inbox rather than to the BACK.

HOW DO I RE-SORT MY INBOX FOLDERS?

Thank you.

A fair number of folders in my primary email address's inbox have been out of sorted order for at least several months. Most of them are folders I access quite often; they now appear AFTER what used to be the last folder ("Zoom"). If this is a "feature," I suggest moving the highest activity folders to the FRONT of the inbox rather than to the BACK. HOW DO I RE-SORT MY INBOX FOLDERS? Thank you.

All Replies (2)

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I think that's a known bug. R. click your account just above Inbox > Reset Folder Order. Then you can sort subfolders how you want by drag and drop.

Helpful?

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Thank you for the helpful suggestion, but it leaves me with 2 problems:

  1. When I right-click on my account just above Inbox, I get a menu that doesn't show anything identifiable as "Reset Folder Order." Snapshot attached.
  2. Even if I am somehow able to Reset Folder Order manually, I don't want to have to drag and drop every time in order to return subfolders to alphabetical order.
      It's unacceptable that the folders ever got out of order in the first place. It's only mildly annoying to have to click a button to restore them to alphabetical order. It's onerous to have to reorder them manually, one at a time!

Thank you again.

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