Email is not working for entire company - "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors." CAUSE: blue host problem?
My company uses your email software and everyones email is not working. For example, my email (madison.l@valleyhha.com) does not allow me to send messages without an error popping up (Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-madison.l@valleyhha.com.)
This goes for my entire staff of 20 people. Same error, also all my unread messaged in my inbox have now disappeared. Not only that but we are also not receiving any new emails either
Modified by Wayne Mery
All Replies (5)
Have you considered that this may be a true network issue, since all the PCs are affected? My suggestion is to logon online to see if email is working,
Nope not a newtwork issue. My staff also works from home, same issue is happening from their home as well.
What version of Thunderbird and O/S ( Windows, 10, 11 , LInux ... ) ? Is there any update of Thunderbird recently ?
We use blue host, seems as though outlook that we use as well is not working. Believe it is a blue host problem instead. Thanks !
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