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Problem with adding an email account

natalia.kalita
natalia.kalita
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I can't add any email accounts in ThunderBird. The window keeps loading. Trying to uninstall and reinstall didn't help. It doesn't work on other devices either.

I tried to install the mailbox on another computer and the email configurator opened—I managed to add one account in this window, but when I tried to add another one, it didn't work like it does on other devices.

Downloading the latest version 143.0.

I can't add any email accounts in ThunderBird. The window keeps loading. Trying to uninstall and reinstall didn't help. It doesn't work on other devices either. I tried to install the mailbox on another computer and the email configurator opened—I managed to add one account in this window, but when I tried to add another one, it didn't work like it does on other devices. Downloading the latest version 143.0.
Attached screenshots

Chosen solution

click settings>general and UNtick the box for the experimental setup wizard and retry setting up the account. see attached.

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All Replies (2)

david
david
  • Top 10 Contributor
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Chosen Solution

click settings>general and UNtick the box for the experimental setup wizard and retry setting up the account. see attached.

Helpful?

natalia.kalita
natalia.kalita Question owner
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Thank you very much indeed. Everything is working :D

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