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Authentication error

Thunderbird Passwords and sign in
viniciusannichini replied
viniciusannichini
viniciusannichini

I can't connect my Zohomail email to Thunderbird. I enter the correct password and it says authentication error. How do I solve this?

I can't connect my Zohomail email to Thunderbird. I enter the correct password and it says authentication error. How do I solve this?

All Replies (2)

sfhowes
sfhowes

Chosen Solution

Do you have 2FA on the account? If you do, an app password is required to use in TB in place of the account password.

https://www.zoho.com/mail/help/imap-access.html

Also, check that IMAP is enabled.

viniciusannichini
viniciusannichini Question owner

Thank youuuuu.

it was the activation of imap