Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Impossible toread my mails.

  • 2 replies
  • 1 has this problem
  • 17 views
  • Last reply by ORBIS

more options

Hello, Writing from France so please excuse my poor english... Since the 07/10/2025, my new mails are not as before and I cannot read them. It works on my phone with Orange app but not on my computer wilth Thunderbird. My gmail mails work on my phone and Thunderbird on PC. Please just have a look on this screenshot and tell me me what happened. Someone can tell me what to do ? Thank you. ORBIS.

Hello, Writing from France so please excuse my poor english... Since the 07/10/2025, my new mails are not as before and I cannot read them. It works on my phone with Orange app but not on my computer wilth Thunderbird. My gmail mails work on my phone and Thunderbird on PC. Please just have a look on this screenshot and tell me me what happened. Someone can tell me what to do ? Thank you. ORBIS.
Attached screenshots

Chosen solution

Do you use an antivirus product? Try disabling it and see if that helps. What version are you using?

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Do you use an antivirus product? Try disabling it and see if that helps. What version are you using?

Helpful?

more options

Hello, thank you for your answer. I'm always using the last Thunderbird version (141.0 64 bits). I'm also using Bitdefender Total Security for some years. But, i've just buy IOBIT suite, including "malware fighter". I dont dare desable antivirus...

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.