Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I reconnect?

  • 1 reply
  • 2 have this problem
  • 88 views
  • Last reply by SuMo Bot
  • Solved

Ron's World
Ron's World

I know little to nothing about computers. My Mozilla account says it is disconnected whenever I come online. I do not manually disconnect ever. Keeps telling me that it cannot detect proxy even though my proxies are set to off.

I know little to nothing about computers. My Mozilla account says it is disconnected whenever I come online. I do not manually disconnect ever. Keeps telling me that it cannot detect proxy even though my proxies are set to off.

Chosen solution

Windows home or pro? What security software besides MS Defender are you running?

If you're running Windows Pro version, I would test in the Sandbox to confirm. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Read this answer in context 👍 0

All Replies (1)

SuMo Bot
SuMo Bot

Chosen Solution

Windows home or pro? What security software besides MS Defender are you running?

If you're running Windows Pro version, I would test in the Sandbox to confirm. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/