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Widevine Plugin Crashes Trying to Stream Content

  • 1 reply
  • 1 has this problem
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  • Last reply by jonzn4SUSE

scpatl4now
scpatl4now
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Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on both streaming services. I have checked that the plugin is on and there are no updates. I am on Ubuntu 24.04. Video on YouTube plays as normal

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on both streaming services. I have checked that the plugin is on and there are no updates. I am on Ubuntu 24.04. Video on YouTube plays as normal

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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I'm not paying for streaming, but found this free test on P+ and it works for me. see screenshot https://www.paramountplus.com/shows/video/KexxAYBCo_cpkqIAtzAg_qFE5YXsV48y/

This test on Netflix works for me also. https://www.netflix.com/title/81775792

Maybe someone with an account on these sites can chime in and you can provide example links.

What Desktop? X11 or Wayland?

Try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

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