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Outgoing mail settings for account run through Google Workspace

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  • Last reply by sfhowes

apogeemail2
apogeemail2
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My program has a domain that is routed through Google Workspace. There are two email addresses that I am trying to manage with Thunderbird- one is Info@, the other is MyName@. The outgoing server specified for both addresses is smtp.gmail.com

I'm having trouble with the Outgoing Server settings in TB- mail sent from MyName@ is sent and received normally, but when the recipient replies, it goes to Info@. When I tried changing this in Account Settings>Edit Outgoing Server (specifying 'MyName@ as the User Name), it applies this same User Name to the Info@ Outgoing Server settings. And vice versa- if I change the Info@ Outgoing Server settings, it applies this back to the MyName@ Outgoing Server settings again.

I tried using 'Manage Identities' in Account Settings, creating an Info@ Identity, but this doesn't fix the problem. Help would be appreciated.

My program has a domain that is routed through Google Workspace. There are two email addresses that I am trying to manage with Thunderbird- one is Info@, the other is MyName@. The outgoing server specified for both addresses is smtp.gmail.com I'm having trouble with the Outgoing Server settings in TB- mail sent from MyName@ is sent and received normally, but when the recipient replies, it goes to Info@. When I tried changing this in Account Settings>Edit Outgoing Server (specifying 'MyName@ as the User Name), it applies this same User Name to the Info@ Outgoing Server settings. And vice versa- if I change the Info@ Outgoing Server settings, it applies this back to the MyName@ Outgoing Server settings again. I tried using 'Manage Identities' in Account Settings, creating an Info@ Identity, but this doesn't fix the problem. Help would be appreciated.

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sfhowes
sfhowes
  • Top 10 Contributor
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If you sent from the MyName account but the recipient replied to the Info account, it means the MyName account was sending through the smtp with Info's User Name, and gmail automatically made your message appear to be sent from Info.

You must have separate smtp servers for each account, with the same settings except for the User Name, and set each account to send through the matchong smtp:

https://support.mozilla.org/en-US/questions/1350593

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