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Firefox suddenly stops loading webpages

  • 3 replies
  • 3 have this problem
  • 195 views
  • Last reply by jonzn4SUSE

michaliskon
michaliskon

Firefox stops loading pages. I try to browse a webpage and it just keeps loading, but nothing happens (black screen). I open chrome, request the same webpage, it loads immediately. In Firefox, it keeps loading. Sometimes it loads it after 1-2 minutes. Sometimes not. Problem is fixed after restarting firefox, but comes back again after some time.

Firefox stops loading pages. I try to browse a webpage and it just keeps loading, but nothing happens (black screen). I open chrome, request the same webpage, it loads immediately. In Firefox, it keeps loading. Sometimes it loads it after 1-2 minutes. Sometimes not. Problem is fixed after restarting firefox, but comes back again after some time.

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

Do you have an example of a website that is not opening for you?

What happens when you try to view that site? Is there any error message?

michaliskon
michaliskon Question owner

Hi Paul,

google.com is an example. No error appears, it is just loading on a black screen (no data receive from the site).

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf