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Primary Password

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I have been trying to use autofill on my saved passwords for 3 weeks. I have gone through all of the steps on your website, changed my password and when I try to open any site that I have saved, it asks me for a Primary password, which I have changed countless times and I still cannot access the auto fill password for any of the websites I have saved. I am extremely frustrated. I got an email from Mozilla with how to do this and it is not working. I would very much like to speak with someone to walk me thru this as soon as possible. My Phone # [edited phone# from public community support forum]

If this cannot be done by phone and rectified, I will have no choice but to use a different Platform

Robert Benevento [edited email from public community support forum]

I have been trying to use autofill on my saved passwords for 3 weeks. I have gone through all of the steps on your website, changed my password and when I try to open any site that I have saved, it asks me for a Primary password, which I have changed countless times and I still cannot access the auto fill password for any of the websites I have saved. I am extremely frustrated. I got an email from Mozilla with how to do this and it is not working. I would very much like to speak with someone to walk me thru this as soon as possible. My Phone # [edited phone# from public community support forum] If this cannot be done by phone and rectified, I will have no choice but to use a different Platform Robert Benevento [edited email from public community support forum]

Modified by James (doing minimal support)

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