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Importing from Outlook

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  • Last reply by david

I'm trying to import everything from my Outlook account. I've got a .pst file and a .mbox file. I've tried to import all the information into Thunderbird using the instructions, but no luck. Not sure what to do?

I'm trying to import everything from my Outlook account. I've got a .pst file and a .mbox file. I've tried to import all the information into Thunderbird using the instructions, but no luck. Not sure what to do?

All Replies (1)

The only supported process is if you have Outlook installed on the same PC. The mbox file can be directly copied into the profile via windows file explorer to the Mail\Local Folders folder when thunderbird is not running. OR, you can install the importexporttools NG addon and then highlight Local Folders, rightclick and select the importexport option to import mbox file and then select that file. There is no import for pst files.