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Solved Archived

Thunderbird Account Hub cannot find a server for a google higher ed account (accounthub)

janislai

I have an austincc.edu email which is using google on the backend. Account hub cannot find server for it.

I have an austincc.edu email which is using google on the backend. Account hub cannot find server for it.

Modified by Wayne Mery

All Replies (2)

Thunderbird does not have every server. I suggest you contact the student help desk there for the info.

Chosen Solution

First, disable the Account Hub in Settings/General, then add the account from ⩸ - New Account - Email. Enter your credentials and proceed with Manual config. ACC accounts use gmail settings:

Incoming imap.gmail.com, 993, SSL/TLS, OAuth2, your ACC email address

outgoing smtp.gmail.com, 465, SSL/TLS, OAuth2, your ACC email address

https://students.austincc.edu/help/accmail/accmail-activation-login-assistance/

https://students.austincc.edu/help/accmail/accmail-questions-answers/