Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Account Hub cannot find a server for a google higher ed account (accounthub)

  • 2 replies
  • 0 have this problem
  • 44 views
  • Last reply by sfhowes

more options

I have an austincc.edu email which is using google on the backend. Account hub cannot find server for it.

I have an austincc.edu email which is using google on the backend. Account hub cannot find server for it.

Modified by Wayne Mery

Chosen solution

First, disable the Account Hub in Settings/General, then add the account from ⩸ - New Account - Email. Enter your credentials and proceed with Manual config. ACC accounts use gmail settings:

Incoming imap.gmail.com, 993, SSL/TLS, OAuth2, your ACC email address

outgoing smtp.gmail.com, 465, SSL/TLS, OAuth2, your ACC email address

https://students.austincc.edu/help/accmail/accmail-activation-login-assistance/

https://students.austincc.edu/help/accmail/accmail-questions-answers/

Read this answer in context 👍 1

All Replies (2)

more options

Thunderbird does not have every server. I suggest you contact the student help desk there for the info.

Helpful?

more options

Chosen Solution

First, disable the Account Hub in Settings/General, then add the account from ⩸ - New Account - Email. Enter your credentials and proceed with Manual config. ACC accounts use gmail settings:

Incoming imap.gmail.com, 993, SSL/TLS, OAuth2, your ACC email address

outgoing smtp.gmail.com, 465, SSL/TLS, OAuth2, your ACC email address

https://students.austincc.edu/help/accmail/accmail-activation-login-assistance/

https://students.austincc.edu/help/accmail/accmail-questions-answers/

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.