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no access to hotmail

  • 2 replies
  • 1 has this problem
  • 63 views
  • Last reply by stenohansson
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stenohansson
stenohansson

Hello, suddenly I cannot log in to hotmail from firefox, from safari it is OK.

Hello, suddenly I cannot log in to hotmail from firefox, from safari it is OK.
Attached screenshots

Chosen solution

Thank you, jonz, I tried to open Hotmail in troubbleshoot mode but without success. I then uninstalled Firefox and installed it anew, an lo, I could access it. I have had Firefox for years and Hotmail even longer ( and I use MAC) so I can´t see why now this problem appeared. I could have something to do with my recent upgrade of Firefox, perhaps. Thank you once more for your help.

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SuMo Bot
SuMo Bot

I'm in it everyday with no issues. see screenshot Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Did you clear the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Also, full browser screenshots are more useful.

stenohansson
stenohansson Question owner

Chosen Solution

Thank you, jonz, I tried to open Hotmail in troubbleshoot mode but without success. I then uninstalled Firefox and installed it anew, an lo, I could access it. I have had Firefox for years and Hotmail even longer ( and I use MAC) so I can´t see why now this problem appeared. I could have something to do with my recent upgrade of Firefox, perhaps. Thank you once more for your help.