After latest update, iOS app is glitchy
I just updated my iPhone 13 Pro, running iOS 18.5, to the latest version of Firefox mobile (140.3). The app keeps freezing in such a way that I am unable to press the “open tabs” button to view my tabs. Restarting the phone fixes this issue for a while, but it’s been happening again and again in the last couple of days. This issue is impeding my internet browsing so much that I am considering switching to a different browser for my phone.
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I should add that when this glitch happens, I am able to open new tabs, but I cannot view my existing ones.
Hi
I am sorry to hear that Firefox for iOS is crashing. I hope that we can help resolve this for you. Before following the steps below, please make sure that you have updated both your iOS device and Firefox for iOS to the latest versions available.
As a first step, close down many of the tabs that you have open to as few as possible. Does this help reduce the incidence of a crash?
If this does not resolve the issue, open the iOS Settings app, select General then iPhone Storage. Find Firefox and select Offload App. Does this help?
Failing that, we will need to look into this in more detail with some logs from inside your copy of Firefox for iOS. This article will walk you through getting both crash logs and Firefox logs. When you have them, please file them here (a GitHub account is required) so that our developers can look into this further for you.
I hope that this helps.
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