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Shortcut icons of some website not showing.

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  • Last reply by Fu fu

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When I set a shortcut for a website, I just get a randomly colored icon with the first letter of the domain in the center from some website . This happens even though the websites have proper favicons — I checked. The issue seems to be with the app itself, not the sites. I also tried it on a freshly installed latest firfox browser, and the problem persists. One example is https://www.perplexity.ai/, which doesn't show its icon either.

When I set a shortcut for a website, I just get a randomly colored icon with the first letter of the domain in the center from some website . This happens even though the websites have proper favicons — I checked. The issue seems to be with the app itself, not the sites. I also tried it on a freshly installed latest firfox browser, and the problem persists. One example is https://www.perplexity.ai/, which doesn't show its icon either.
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