Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Incoming E-Mail Display

  • 5 replies
  • 0 have this problem
  • 21 views
  • Last reply by sfhowes

more options

Hi, Is there a way to set up Thunderbird so that a thread of emails opens up in one window? Right now, every time I answer an email and get a response, TB opens up a tab for each separate email. I selected Open Message in an Existing Message Window in Settings, hoping that would solve it; but now it just opens a bunch of windows for each message. I just want one window that shows the thread of messages with the most recent response on top. Is that possible? I hate having to close 10 tabs every time I get an email.

Thanks.

Hi, Is there a way to set up Thunderbird so that a thread of emails opens up in one window? Right now, every time I answer an email and get a response, TB opens up a tab for each separate email. I selected Open Message in an Existing Message Window in Settings, hoping that would solve it; but now it just opens a bunch of windows for each message. I just want one window that shows the thread of messages with the most recent response on top. Is that possible? I hate having to close 10 tabs every time I get an email. Thanks.

All Replies (5)

more options

Try Open/Open Message in Conversation from the context menu. It will show all sent and received messages in a thread, in a new tab.

Helpful?

more options

Thank you for responding. So when I do that it does open a new tab with a history of the various back-and-forth emails. Still, that seems confusing as some include responses, some don't etc. It all seems very clumsy. For some reason I recall it all being a lot "neater" (but maybe it wasn't TB I was using), where I just click on the email and all the emails - sent and received - are there in one tab where you can scroll down and read the thread. I guess that is what I'm trying to get. Is that possible with TB?

Helpful?

more options

The view you recall "I just click on the email and all the emails - sent and received - are there in one tab" seems to be what I suggested. Ctrl+Shift+O is the shortcut. You might prefer the view provided by the Conversations add-on.

Helpful?

more options

I see. It's just that I assume when I keep responding to an email, it's all part of the same thread. But for some reason the conversation seems to be broken up with different threads. So there are a bunch of "conversations" instead of just one.

By the Conversation Add-on you are referring to the Open Message in Conversation selection? Because when I do that I basically get the same result as the Ctrl+Shift+O. Or are you talking about an actual Add-on for TB?

Thanks again for your assistance...and patience.

Helpful?

more options

Threading can be broken if the mail app of your recipient doesn't add In-Reply-To or References headers.

See https://addons.thunderbird.net/en-US/thunderbird/addon/gmail-conversation-view/

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.