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Update not start

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  • 3 have this problem
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  • Last reply by Ed

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Dear Team, I was asked to start an upload in Firefox. I tried that. I get the message 'Couldn't load XPCOM' What do I have to do to restart Firefox? It's urgently needed for account verification! Could this possibly be due to a lack of capacity? I currently have 371 MB of 111 KB available. I ask you to help me quickly - thank you very much.

Regards, Karin Gähler Phone +49 [phone number removed]

Dear Team, I was asked to start an upload in Firefox. I tried that. I get the message 'Couldn't load XPCOM' What do I have to do to restart Firefox? It's urgently needed for account verification! Could this possibly be due to a lack of capacity? I currently have 371 MB of 111 KB available. I ask you to help me quickly - thank you very much. Regards, Karin Gähler Phone +49 [phone number removed]

Modified by Denys

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Without uninstalling, reinstall FF from https://www.mozilla.org/en-US/firefox/new/.