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Can not use new Firefox version set up May 23

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  • 104 views
  • Last reply by csweinst

I need to speak with someone. Firefox was updated on May 23. I have been away and can not use new version. I can not get access to aol account. I want my old Firefox back

I need to speak with someone. Firefox was updated on May 23. I have been away and can not use new version. I can not get access to aol account. I want my old Firefox back

Chosen solution

Error above: An not get into AOL account.

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Hi

So that we can help, pleas can you provide more information about the problem?

Is it just that you are unable to access your AOL account?

I can not get into my all account or have access to my documents….. 750 patient reports…. Apps. I was happy with the old Firefox…. And the problem is upsetting. Thank you so much for responding.

Chosen Solution

Error above: An not get into AOL account.

Paul was very kind and responded quickly but then I did not hear from him. It may be my error. On May 23 I downloaded the new Firefox (my error). I want my old Firefox as I now can not get into my AOL account. Nor do I have access to over 700 patient documents.

How do I get access to AOL account and get rid of new Firefox ?