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Mozilla Response Emails Don't Include Direct Link To Latest Reply?

  • 4 replies
  • 2 have this problem
  • 28 views
  • Last reply by Clay B

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Was having a problem accessing my email with Thunderbird. Posted on forum here looking for help and received a response from Matt, a moderator I believe. His reply pointed me in the right direction and things are working properly again.

I received an email notice informing me of Matt's response, but oddly it did not contain a direct link to take me to that particular thread. It took just a few extra clicks after logging into the site and I was able to read Matt's reply. Am I overlooking something in the email? It's not that a big deal but it seems like most any other site will send a direct link to take you to the most recent response.

Was having a problem accessing my email with Thunderbird. Posted on forum here looking for help and received a response from Matt, a moderator I believe. His reply pointed me in the right direction and things are working properly again. I received an email notice informing me of Matt's response, but oddly it did not contain a direct link to take me to that particular thread. It took just a few extra clicks after logging into the site and I was able to read Matt's reply. Am I overlooking something in the email? It's not that a big deal but it seems like most any other site will send a direct link to take you to the most recent response.

Chosen solution

Oh, original posters must get different options from the ones that responders get.

If you read the fine print and click on "Click here", do you get to the thread?

I agree that the option should be more apparent.

Read this answer in context 👍 2

All Replies (4)

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Do you see a button in the e-mail message with the label “Post a Reply”?

That is the link to use even if you do not want to post a reply.

Helpful?

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Scooter said

Do you see a button in the e-mail message with the label “Post a Reply”? That is the link to use even if you do not want to post a reply.

Oddly enough, no I don't. The links that are contained in my emails are as follows.

  • Mark it as solved
  • This doesn't solve my problem
  • Browse for unsolved questions and help a Firefox user
  • Click here
  • Change your email preferences
  • Unsubscribe from these emails

Like I said before, not a big problem. Just seemed strange to me.

Modified by Clay B

Helpful?

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Chosen Solution

Oh, original posters must get different options from the ones that responders get.

If you read the fine print and click on "Click here", do you get to the thread?

I agree that the option should be more apparent.

Helpful?

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That did it. Thanks! I sure didn't expect THAT to work.

Clay

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