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SOME EMAILS GO TO LOCAL FOLDERS/INBOX INSTEAD OF MY "EMAIL ADDRESS"/INBOX

  • 2 replies
  • 0 have this problem
  • 18 views
  • Last reply by Toad-Hall

J M
J M
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I RECENTLY DISCOVERED (BY ACCIDENT) EMAILS THAT WERE SENT TO ME (AND I TOLD THE SENDER WERE NEVER REC'D) WERE SITTING IN MY LOCAL FOLDERS/INBOX. I CANNOT HAVE MY REC'D EMAILS GOING THERE. IS THERE A SETTING TO MAKE ALL INCOMING EMAILS GO ONLY' TO MY "EMAIL ADDRESS"/INBOX?

I RECENTLY DISCOVERED (BY ACCIDENT) EMAILS THAT WERE SENT TO ME (AND I TOLD THE SENDER WERE NEVER REC'D) WERE SITTING IN MY LOCAL FOLDERS/INBOX. I CANNOT HAVE MY REC'D EMAILS GOING THERE. IS THERE A SETTING TO MAKE ALL INCOMING EMAILS GO ONLY' TO MY "EMAIL ADDRESS"/INBOX?

All Replies (2)

J M
J M Question owner
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I use message filters for sending spam emails to trash.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Do you use Pop accounts ?

Did you by any chance set them up as 'Deferred' account using a Global Inbox ?

I have come across people who have incorrectly set up a Pop account. They set it up to use 'Local Folders' not understanding what this would do, but did not follow correct process and it also generated a Pop account folder, so causing much confusion because they could see pop account but emails were going to Local Folders.

Please check this:

  • In Account Settings
  • Select 'Server Settings' for the pop mail account.
  • On the right click on the 'Advanced..' button
  • If you want the POP account to display in Folder Pane and use it's own set of folders:
  • Select 'Inbox for this account'
  • click on 'OK'

Then Exit Thunderbird Wait a few moments for background processes to complete. Start Thunderbird

Did you discover it has selected 'Inbox for a different account - Global Inbox (Local Folders)' ?

Modified by Toad-Hall