Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sent messages showing twice/doubled

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by sfhowes

Constance Englert
Constance Englert

Can't sleuth why TBird is showing my outbound Sent messages twice consecutively. Every messages display twice with the same time stamp. I'm SMTPing into a personal Outlook account with no issues, and receivers are only seeing one message.

Can't sleuth why TBird is showing my outbound Sent messages twice consecutively. Every messages display twice with the same time stamp. I'm SMTPing into a personal Outlook account with no issues, and receivers are only seeing one message.

Chosen solution

Gmail and outlook.com accounts automatically copy sent messages to Sent Mail and Sent, respectively, so uncheck 'Place a copy in' in Account Settings/Copies & Folders.

Read this answer in context 👍 0

All Replies (2)

Scooter
Scooter

What are your account settings in Copies & Folders for saving sent messages?

I am guessing that you are saving in "Sent Items" or similar but the server automatically saves sent messages there, so your copies are duplicates.

Try turning off saving of sent messages, send yourself a test message, and see what gets saved.

Helpful?

sfhowes
sfhowes
  • Top 10 Contributor

Chosen Solution

Gmail and outlook.com accounts automatically copy sent messages to Sent Mail and Sent, respectively, so uncheck 'Place a copy in' in Account Settings/Copies & Folders.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.