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all emails disappeared

  • 2 replies
  • 0 have this problem
  • 13 views
  • Last reply by Toad-Hall

admin960
admin960
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I have 2 problems.

1. I moved all my inbox emails to a sub-folder, the folder says it contains 290 emails with 3 unread emails NONE are showing. I went to Alt View and the option to show all emails but that has not changed anything. What is going on????

2. I moved my website to another host, set all my emails again and then connected thunderbird with imap settings, and all the emails in my thunderbird desktop account vanished.

I have 2 problems. 1. I moved all my inbox emails to a sub-folder, the folder says it contains 290 emails with 3 unread emails NONE are showing. I went to Alt View and the option to show all emails but that has not changed anything. What is going on???? 2. I moved my website to another host, set all my emails again and then connected thunderbird with imap settings, and all the emails in my thunderbird desktop account vanished.

All Replies (2)

admin960
admin960 Question owner
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I have a screenshot from the above question I forgot to attach

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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If you look at your 'Quick Filter' toolbar, you will see you have the 'pin' icon enabled - it has a pink strip of colour. That means you have pinned a filter used elsewhere to apply to all folders. So the selected folder has a filter being applied. Click on the 'pin' icon to remove the filter.