Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT. Visit our status site for updates.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i cannot get into my email ("i am not a teckie )and could not find a # to phone someone from M. to help

  • 4 replies
  • 0 have this problem
  • 15 views
  • Last reply by jeff-g

more options

?????

?????

All Replies (4)

more options

Firefox browser isn't a email program.

Helpful?

more options

thanks,i always had Firefox appearing when first logging in and i went from their to the other apps located on the top on left on the screen,now all the screen is empty(Blank)previous assistance you gave ,gave me my email account for a short time,could you please do something again---------thank you Mark

Helpful?

more options

You should take it to a computer shop to diagnosis the problem as Firefox browser by itself doesn't do email as that is a online email that does that or Thunderbird.

Helpful?

more options

francisagar1, who is your ISP? What you see on your screen is only what you see on your screen - there is no relation to software and place on your screen.

Modified by jeff-g

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.