Hi, I am working on behalf of my dad to figure out what's going on with his Thunderbird client and trying to understand if it's a client issue, or an issue with his email address. The e-mail address used belongs to The Messaging Company (as they have bought out iiNet/AAPT). There are issues where my dad is logged out constantly and has to retype his password, and sometimes is unable to send or receive mail. I have updated server in-going and out-going according to The Messaging Company's suggestion. I've attached screenshots. Let me know what else I can do to troubleshoot if this is Thunderbird client or issues with the email service.