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Failed downloads repeated even with updated browser. Need to fix this.

  • 2 replies
  • 0 have this problem
  • 9 views
  • Last reply by jonzn4SUSE

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I have updated the browser to your latest. I have Windows 7 Pro on this system. I cannot download any document or save it as the error is "Failed Download".

Please tell me how to fix this or I cannot use your browser.

Thank You.

[email]@yahoo.com

I have updated the browser to your latest. I have Windows 7 Pro on this system. I cannot download any document or save it as the error is "Failed Download". Please tell me how to fix this or I cannot use your browser. Thank You. [email]@yahoo.com

Modified by Andrew

All Replies (2)

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There's no screenshot or error reporting to Mozilla for any users to know what is going on here.

Helpful?

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Can you show us the issue and provide steps to replicate? Hard to help with something we cannot see. What version of Firefox? What OS? If windows, what security software are you running? What happens on this site? https://www.irs.gov/downloads/irs-pdf see screenshot

Helpful?

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